ACE Medical Equipment is not limited to the core business of biomedical equipment maintenance. We are also able to supply, service, and repair a great variety of fitness equipment. Much of this equipment finds use for physical and fitness therapy, but it does not have to be. Whatever your demands and applications, we can assist you with our expertise.
Factory certification is presented for authorized and approved warranty service providers. Our company possesses a direct line of communication with the manufacturers listed below. Whatever kind of technical issue our customers may encounter with their fitness equipment, we are able to provide a workable solution, if one is at all possible. We are also able to competently advise our customers towards upgrading their existing fitness equipment with modern equivalents, with the least amount of disruption and downtime to their business model.
Don’t hesitate to contact us directly if you have any questions or wish to make an inquiry. You may be pleasantly surprised how easily some issues with fitness machines can be solved with some elementary preventive maintenance and minimal part replacement.
WHAT MANUFACTURERS DO YOU REPRESENT? |
| We are authorized to service and sell parts from the industry’s major manufacturers – more than 30 brand names – including, but not limited to: AFG Fitness, Cybex, Life Fitness, Horizon Fitness, Vision Fitness, Star Trac, StairMaster, Nautilus, Schwinn Fitness. More are listed below. |
JOHNSON HEALTH TECH |
| ACE Technicians are authorized to service every piece of exercise equipment manufactured by Johnson Health Tech, N.A. JOHNSON is one of the world’s largest manufacturers of residential and commercial fitness equipment. Their products sell under the following brand names: AFG, Horizon Fitness, Livestrong, Matrix Fitness, Merit Fitness, Treo Fitness, Tempo Fitness, and Vision Fitness. |
SPORTSART FITNESS |
| ACE Medical Equipment also possesses a technical certification from SportsArt Fitness. We are a certified service provider, and are capable of performing complete maintenance, repair, and replacement services for their fitness machines. |
CORE HEALTH AND FITNESS |
| ACE Medical Equipment is accredited with factory certification from Core Health and Fitness. This means we are capable of performing complete maintenance, repair, and replacement services for the Core Health and Fitness brands, which include Star Trac, StairMaster, Nautilus, and Schwinn Fitness. |
DO YOU OFFER SERVICE CONTRACTS? |
| Yes, we offer preventive maintenance service contracts on a monthly, bi-monthly and quarterly basis. Clients under a service contract qualify for discounted labor rates for emergency calls as well as benefit from a response time within 24 hours. Service contracts help to ensure that your equipment remains in top condition. An ounce of prevention is truly worth a pound of cure. |
WHERE CAN I FIND THE MODEL AND SERIAL NUMBERS ON MY EQUIPMENT? |
| In order for us to provide you replacement parts for your equipment we do need a model number and serial number. The model number can be located on the front cover of your manual and on the serial number sticker. The serial number is usually located on a white or silver sticker found on the equipment. Please check your user manual for more directions on where to find the serial number. |
WHAT CAN I EXPECT WHEN I REQUEST SERVICE FROM ACE? |
| First, one of our own will perform a simple diagnosis over the phone. Depending on what the job may entitle, one or more of our staff will then perform the repair work at your site. Repairs usually involve cleaning, lubrication, adjustment of hardware, and sometimes replacing necessary parts. Upon completion you will be billed on terms of cash, credit card, or check. A job is considered complete when necessary parts are installed and the unit is working properly. |
